1 Information We Collect

Coreva Queue collects information necessary to provide secure, reliable queue management services. This includes account information, usage data, and technical logs required for service delivery and security. All data collected is scoped to your organization's tenant and is never shared across accounts.

2 How We Use Your Information

We use collected information to operate the platform, ensure security, provide support, and improve our services. Your data is never sold to third parties. Usage data may be aggregated anonymously to improve service quality.

3 Data Security

We implement industry-standard security measures to protect your information. All data is encrypted in transit and at rest. Our infrastructure is designed to meet standard data protection and security regulations. Access to your data is restricted to authorized personnel only.

4 Data Retention

We retain data as long as your account is active and as required by law or regulation. Queue ticket history and audit logs are retained for operational continuity. You may request data deletion by contacting us directly.

5 Your Rights

You have the right to access, correct, or delete your personal information. As a tenant administrator, you may also manage data for users within your organization. Contact us at privacy@coreva.cloud to exercise these rights.

6 Cookies

Coreva Queue uses a single HTTP-only, secure authentication cookie (AuthToken) to maintain your session. No advertising or tracking cookies are used. Functional cookies required for CSRF protection are session-scoped and expire when you close your browser.

7 Changes to This Policy

We may update this privacy policy from time to time. We will notify tenant administrators of any material changes via the platform. Continued use of the service after notification constitutes acceptance.

8 Contact Us

If you have questions about this privacy policy, please contact us:
Email: privacy@coreva.cloud

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